Overview
Printed Apparel and Décor Items are non refundable or returnable unless there is a noticeable defect upon package opening.
Please pay close attention to the item descriptions, as items that run smaller or larger than normal are noted as such.
Please email support@mindfuljourneyshop.com to request assistance.
Handmade Jewelry can be returned within 15 days of purchase, and the buyer will responsible for the cost of shipping back to Mindful Journey Shop
Please email support@mindfuljourneyshop.com to request assistance.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@mindfuljourneyshop.com
Shipping returns
To return your product, email support@mindfuljourneyshop.com
Need help?
Contact us at support@mindfuljourneyshop.com for questions related to refunds and returns.